Home > Hitch City Shipping Policy
- Free shipping applies only in Ontario and rates are subject to change for remote locations. In this case we will contact you prior to processing your order with the exact shipping amount.
- Hitch City uses mainly Purolator and Canada Post as our primary shipping method.
- Hitch City will ship free to Ontario on all orders valued over $150, before taxes. Any items valued less than $150 will be subject up to $30 plus taxes, shipping charge.
- There will be an additional charge of $75 plus taxes per item, on cargo boxes and oversized items.
- All orders will be shipped out as submitted from our website. All return fees will be the responsibility of the customer to ship back to Hitch City, which will incur restocking charges.
- Product will have to be inspected by the customer once received, to ensure there are no damages at the time of delivery.
- All orders must be placed by 2pm which will be received within 3 business days, once payment is received.
- In-stock items cannot be verified until order has been processed.
- Any non-stock or special orders are subject to be shipped out based on manufacturer availability. Customer service will contact you with shipping time.
|Any online inquires please contact:
||905-625-4664 EXT. 61
|Please note the above contact information is for ONLINE INQUIRES / SUPPORT ONLY
|For all other inquiries, EXCEPT ONLINE SALES/SUPPORT, please use our Request Form or contact one of our locations